Last updated: 14 August 2026
UK Peptides respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use ukpeptides.uk, contact us, or place an order with us.
1. Who We Are
UK Peptides
113 Bruce Grove
London
N17 6UR
United Kingdom
Email: sales@ukpeptides.uk
Phone: +44 7950 377498
For the purposes of applicable UK data protection legislation, UK Peptides is responsible for the personal information described in this Privacy Policy.
2. Information We Collect
Depending on how you interact with our website and business, we may collect:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Order and transaction information
- Information you provide when contacting us
- Account information, where applicable
- Website usage information, such as IP address, browser type and device information
- Cookie and similar technology information
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
3. How We Collect Your Information
We may collect personal information when you:
- Create or use an account on our website
- Place an order
- Contact us by email or telephone
- Complete a contact or enquiry form
- Subscribe to marketing communications
- Browse or interact with our website
- Otherwise provide information to us voluntarily
We may also receive information from service providers that help us operate our website, process payments or deliver orders.
4. How We Use Your Information
We may use your personal information to:
- Process and fulfil orders
- Process payments
- Arrange delivery
- Communicate with you about your orders
- Respond to enquiries and provide customer support
- Manage customer accounts
- Maintain business and transaction records
- Improve our website, products and services
- Detect and prevent fraud, misuse or security issues
- Comply with legal and regulatory obligations
- Send marketing communications where we have a lawful basis to do so
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by law.
5. Lawful Basis for Processing
Depending on the circumstances, we may process your personal information on one or more of the following lawful bases:
Contract: Where processing is necessary to enter into or perform a contract with you, such as processing and delivering an order.
Legal obligation: Where we are required to process information to comply with a legal or regulatory obligation.
Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
Consent: Where you have provided consent, such as where consent is required for certain marketing or non-essential cookies.
Where we rely on consent, you may withdraw your consent at any time.
6. Payment Information
Payments may be processed through third-party payment providers.
Where payment processing is handled by a third party, your payment information may be provided directly to that provider in accordance with its own privacy policy and security procedures.
We do not intend to store complete payment card details on our own systems unless this is specifically necessary and lawfully permitted.
7. Who We Share Information With
We may share personal information where reasonably necessary with trusted service providers, including:
- Payment processors
- Website and hosting providers
- IT and technical service providers
- Delivery and courier companies
- Accounting and professional advisers
- Fraud prevention and security providers
- Government, regulatory or law enforcement authorities where legally required
We require appropriate third parties handling personal information on our behalf to protect that information and use it only for authorised purposes.
We do not sell your personal information to third parties.
8. International Transfers
Some service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful and that suitable safeguards are in place where required by applicable data protection law.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes and complying with legal, accounting and regulatory obligations.
The precise retention period will depend on the type of information and why we need it.
When information is no longer required, we will securely delete, anonymise or otherwise dispose of it where appropriate.
10. Cookies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, support marketing or analytics.
Some cookies are necessary for the operation of the website. Where consent is required for non-essential cookies, we will seek your consent in accordance with applicable requirements.
You can manage cookies through your browser settings and, where available, our website’s cookie settings.
11. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
12. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights including:
- The right to request access to your personal information
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to request restriction of processing
- The right to object to certain processing
- The right to data portability in applicable circumstances
- The right to withdraw consent where processing is based on consent
- Rights relating to automated decision-making and profiling, where applicable
These rights are subject to certain legal conditions and exemptions.
To exercise a right, please contact us using the details provided below.
13. Marketing
Where we send marketing communications by email or other electronic means, we will do so in accordance with applicable marketing and data protection laws.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending important service or transaction-related communications where necessary.
14. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so that we can investigate and take appropriate action.
15. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements or data processing practices.
The latest version will be published on this page together with the date it was last updated.
17. Contact Us
If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your data protection rights, please contact us:
UK Peptides
113 Bruce Grove
London
N17 6UR
United Kingdom
Email: sales@ukpeptides.uk
Phone: +44 7950 377498
18. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so that we have an opportunity to investigate and resolve your concern.